Privacy Policy
Last updated: November 2025
This Privacy Policy explains how Stories Through the Storms and Viestra Marketing (“we,” “us,” or “our”) collect, use, share, and protect your information when you visit or make a purchase from www.storiesthroughstorms.com (“Site”).
By using this Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide to Us
-
Contact information – such as your name, email address, billing address, shipping address, and phone number.
-
Order information – items purchased, order date, transaction total, and payment method (note: payment details are typically processed through a secure third-party payment processor and not stored in full on our servers).
-
Account information – if you create an account, we may collect a username, password, and order history.
-
Communication information – messages you send us via email, contact forms, social media, or other channels.
-
Marketing preferences – your choices about receiving newsletters, promotional emails, or other communications.
1.2 Information Collected Automatically
-
When you visit the Site, we may automatically collect:
-
Device information – IP address, browser type, operating system, referring URLs, and device identifiers.
-
Usage data – pages viewed, links clicked, time spent on pages, and other actions you take on the Site.
-
Location information – approximate location based on your IP address.
We may use cookies, pixels, and similar tracking technologies to collect this information (see “Cookies and Tracking Technologies” below).
1.3 Information from Third Parties
We may receive information from:
-
Payment processors (e.g., details needed to confirm a successful transaction).
-
Analytics providers (e.g., aggregated or anonymized site usage data).
-
Marketing platforms (e.g., email marketing tools or social media ad platforms).
2. How We Use Your Information
3. Legal Bases for Processing (If You Are in the EEA/UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:
-
Contract – when processing is necessary to perform a contract with you (e.g., fulfilling your order).
-
Consent – when you have given clear consent (e.g., for certain marketing communications or cookies, where required).
-
Legitimate interests – to operate, protect, and improve our business and services, except where your rights override our interests.
-
Legal obligation – where processing is necessary to comply with the law.
4. How We Share Your Information
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:
-
Contract – when processing is necessary to perform a contract with you (e.g., fulfilling your order).
-
Consent – when you have given clear consent (e.g., for certain marketing communications or cookies, where required).
-
Legitimate interests – to operate, protect, and improve our business and services, except where your rights override our interests.
-
Legal obligation – where processing is necessary to comply with the law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (such as pixels or tags) to:
-
Remember your preferences and settings.
-
Keep your shopping cart functioning.
-
Analyze Site traffic and usage.
-
Support marketing and advertising campaigns (for example, retargeting ads).
You can usually manage cookies through your browser settings:
-
Blocking or deleting cookies may affect some features of the Site, such as staying logged in or keeping items in your cart.
6. Data Retention
We retain your information for as long as reasonably necessary to:
-
Fulfill orders and provide services.
-
Comply with legal, tax, and accounting obligations.
-
Resolve disputes and enforce our agreements.
-
Support our business operations (such as keeping basic order history for customer service).
When data is no longer needed, we will delete it, anonymize it, or securely store it until deletion is possible.
7. Data Security
We take reasonable and appropriate technical and organizational measures to protect your personal information from:
-
Unauthorized access
-
Loss
-
Misuse
-
Disclosure
-
Alteration or destruction
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13 (or under the minimum age in your jurisdiction), we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal information, please contact us at orangecatmarketing@gmail.com.
9. International Data Transfers
If you access the Site from outside the country where our servers are located, your information may be transferred to, stored, and processed in another country.
By using the Site, you understand that your information may be processed in countries that may have different data protection laws than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
10. Third-Party Links
Our Site may contain links to third-party websites or services (for example, social media pages, streaming platforms, or external merch partners).
We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
-
Changes in our practices
-
Legal or regulatory requirements
-
Updates to our services or the Site
We will post the updated policy on this page with a revised “Last updated” date. Your continued use of the Site after changes are posted will be deemed acceptance of those changes.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
Stories Through the Storms / Viestra Marketing
Email: thegeneralisttospecialist@gmail.com